company profile

fcc services (fcc), former First Contact Center, is the most comprehensive 24-hour outsourcing contact center providing variety scopes of inbound and outbound services in forms of general contact center and assistance service center in thai and english, providing services to leading multinational corporations.

founded in 2003 as a pioneer to offer unique customer care program, such as concierge and secretarial services when assistance services were virtually unknown in thailand, fcc is the first and only pure thai company providing such high standard services.

with our experiences in general contact center and assistance service center operations, it is our pride to provide our valuable corporate clients with exceptionally wide range of practical and high quality services through our professionally trained and skillful people, cutting-edge  technology contact center platform, and customizable software tailored to the clients' business needs. parting in several successful projects, our service programs efficiently add values to our clients' products and services, differentiate our clients from their competitors, and generate benefits to their organization as a whole. 



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